Question 1

What is TF2Royal.com?

Accepted Answer

TF2Royal.com is a platform for Team Fortress 2 players to trade, exchange, and interact with in-game items through community-driven activities like Coinflip, Roulette, Cases, Case Battles, Upgrader, and Blackjack — all powered by provably fair systems.

Question 2

How do I get started?

Accepted Answer

Click "Sign in through Steam" at the top right. Once logged in, deposit items from your Steam inventory or purchase balance, then jump into any game mode.

Question 3

How can I level up?

Accepted Answer

You gain XP by participating in activities that include a service fee (tax) of at least 3%. 100 XP equals roughly $1 in wagered value. Higher levels unlock chat perks and profile badges.

Question 4

How can I get free coins?

Accepted Answer

Use our referral system to earn coins when friends sign up, or participate in giveaways on our Discord server.

Question 5

What is rakeback and how do I claim it?

Accepted Answer

Rakeback returns 0.25% of everything you wager, win or lose, and 0.5% while a rakeboost is running. It builds automatically and unlocks over the next 7 days, with the biggest share on day one. Claim whatever has unlocked once every 24 hours.

Question 6

What is the service fee (tax)?

Accepted Answer

A fee of up to 8% is deducted from winnings, depending on the mode. It only ever comes out of what you win, never out of a stake you get back.

Question 7

Can I get sponsored?

Accepted Answer

Yes! We are open to partnerships and advertising. Contact our support team via chat or Discord.

Question 8

How are item prices determined?

Accepted Answer

Item prices are based on community market data and updated regularly. They are for reference only and do not represent real-world monetary value.

Question 9

I won but didn't get any offer.

Accepted Answer

Winnings go to your site inventory first (toolbox icon next to your profile). You can withdraw from there at any time.

Question 10

The bot is not sending trades.

Accepted Answer

Wait a few minutes and check Steam's status. If Steam is up and you still don't have an offer, contact support.

Question 11

My withdrawal was canceled!

Accepted Answer

You have 5 minutes to accept the trade offer. If missed, use the "refund" button on your profile to request a resend.

Question 12

How does Roulette work?

Accepted Answer

Place a bet on Red (2×), Black (2×), Gold (14×), or Royal (7×). The wheel spins and lands on a color — if it matches yours, you win the corresponding multiplier.

Question 13

What is the Royal bet?

Accepted Answer

Royal is a unique 7× payout bet exclusive to TF2Royal. It covers a specific segment on the wheel with higher risk but higher reward.

Question 14

How long does each round take?

Accepted Answer

Each round has a ~15 second betting window, followed by the spin animation. Results are shown immediately after.

Question 15

What are the odds for each color?

Accepted Answer

Red and Black each have roughly a 46.7% chance. Gold has approximately a 3.3% chance, and Royal has about a 3.3% chance (landing on the Royal segment).

Question 16

Can I bet on multiple colors at once?

Accepted Answer

Yes, you can place bets on any combination of colors in the same round.

Question 17

How does X-Roulette work?

Accepted Answer

Choose a coin amount and a target multiplier. If the rolled multiplier lands at or above your chosen target, your bet wins and pays bet × multiplier.

Question 18

What are the odds in X-Roulette?

Accepted Answer

Your exact win chance is shown on screen for the target you pick, before you place the bet. Lower targets hit more often, higher targets pay more, and the selectable range is 1.01× to 10000×.

Question 19

How do X-Roulette bets count for rewards?

Accepted Answer

Targets of 2× and above count as your full wager. Below 2× they count as wager × (multiplier - 1) — so 100 coins at 1.50× counts as 50. This applies to XP, leaderboard, referrals and rakeback.

Question 20

Do quick/history bet buttons place bets instantly?

Accepted Answer

Yes. Clicking a remembered X-Roulette bet immediately places that exact amount and multiplier for the current round. Once used, that button is hidden until the next round starts.

Question 21

How do I verify X-Roulette rounds?

Accepted Answer

Live rounds only show the hashed server seed. After the seed rotates, the revealed server seed is published on X-Roulette History, where you can recompute past multipliers from the server seed, public seed, and round ID.

Question 22

How does Coinflip work?

Accepted Answer

Two players wager items or balance of comparable value. A coin is flipped, and the winner takes both sides. Each player's chance is based on the ratio of their contribution.

Question 23

Can I use balance instead of items?

Accepted Answer

Yes. When creating a game, choose "Balance" as your deposit type to wager with your coin balance instead of TF2 items.

Question 24

What is "coins only" mode?

Accepted Answer

A coins-only game only accepts balance as a deposit — no items. This is faster since no trade offers are needed.

Question 25

How does the bot join my game?

Accepted Answer

If no opponent joins, you can click "Call a bot" in the game modal. The bot matches your value and joins automatically.

Question 26

What is the Coinflip tax?

Accepted Answer

8%, deducted from the winnings only. A cancelled game returns your stake untouched.

Question 27

Can I cancel a Coinflip?

Accepted Answer

Yes, you can cancel your own game as long as no opponent has joined yet.

Question 28

How do Cases work?

Accepted Answer

Pick a case, choose how many to open (1–4), and spin. Each case has a drop table of possible items with different rarities. Whatever drops is credited to your balance at its full value in coins rather than added to your inventory as an item. Results are provably fair.

Question 29

What are Case Battles?

Accepted Answer

Case Battles let you compete against other players by opening cases simultaneously. Whoever unboxes the highest total value wins everything opened across all sides, credited as coins.

Question 30

What game modes do Case Battles have?

Accepted Answer

Normal (1v1, 1v1v1, 1v1v1v1) — free-for-all, highest value wins. Team (2v2) — teams compete. Shared (2-4 players) — the total value opened is split evenly among participants.

Question 31

What is Magic Mode?

Accepted Answer

In Magic Mode, the rules are reversed — the player who unboxes the LEAST total value wins. Winners become losers and vice versa.

Question 32

What is the Discount feature?

Accepted Answer

The battle creator can set a discount (20-80%) that reduces the entry cost for all participants. This makes battles cheaper while everything unboxed still counts at full value.

Question 33

Can I demo open a case?

Accepted Answer

Yes. Use the "Demo" button on any case page to simulate an opening without spending anything.

Question 34

How does the Upgrader work?

Accepted Answer

Select items or balance on the left side and a target item on the right. The wheel spins — if it lands on the green zone, you win the target item. Higher value targets mean lower success chance.

Question 35

What is the maximum upgrade chance?

Accepted Answer

The maximum success chance is 85%. The minimum depends on the value difference between your items and the target.

Question 36

Can I upgrade using balance?

Accepted Answer

Yes. Toggle "Coins only" mode to use your balance instead of items from your inventory.

Question 37

What do the Low and High settings do?

Accepted Answer

They decide which end of the ticket range counts as a win. On Low you win when the drawn ticket falls at or below your chance; on High you win when it falls at or above the opposite end. Your chance is the same either way — only the winning numbers change.

Question 38

What does fast mode do?

Accepted Answer

Fast mode skips the spin animation and shows the result instantly.

Question 39

How does Blackjack work?

Accepted Answer

Place a bet, receive two cards, and try to get as close to 21 as possible without going over. Beat the dealer's hand to win 2× your bet. Blackjack (21 with first 2 cards) pays 6:5.

Question 40

Can I split my hand?

Accepted Answer

Yes, you can split once if your first two cards have the same rank. You cannot hit on split Aces, and you cannot double after splitting.

Question 41

What is insurance?

Accepted Answer

When the dealer's first card is an Ace you can take insurance, a side bet costing half your original bet. If the dealer turns over Blackjack it returns double the insurance stake.

Question 42

Can I double down?

Accepted Answer

Yes, you can double on any first two cards. Your bet is doubled and you receive exactly one more card.

Question 43

How many decks are used?

Accepted Answer

Unlimited decks are in play, and the shoe is generated using a provably fair system with server and client seeds.

Question 44

Can TF2Royal be rigged?

Accepted Answer

No. Random.org-backed games and seed-based games are both built so outcomes are committed in advance and can be checked afterwards. Results are verifiable and cannot be altered by staff once committed.

Question 45

What is a Serial Number?

Accepted Answer

Random.org provides a serial number with each request that increments by 1. This proves only one request was made per game, preventing any manipulation.

Question 46

How do I verify a game?

Accepted Answer

Click the "Verify" button on any completed game. You'll be redirected to Random.org's official page showing the winning ticket, generation date, and serial number.

Question 47

What are server and client seeds?

Accepted Answer

The server seed is generated by us and hashed before the game. The client seed is set by you. Together they determine the outcome — since the hashed seed was committed before your input, neither side can manipulate results.

Question 48

Can I change my client seed?

Accepted Answer

Yes. You can rotate your client seed at any time (up to 10 times per day) from the Provably Fair modal. This also reveals the previous server seed for verification.

Question 49

Where can I see recent serial numbers?

Accepted Answer

Visit Last 50 Serial Numbers to review our most recent Random.org requests and verify game integrity.

Question 50

Where do I verify X-Roulette seed batches?

Accepted Answer

Visit X-Roulette History to compare revealed server seeds with their original hashes and replay the multiplier formula for older rounds.

Question 51

Why can't I withdraw items?

Accepted Answer

You may have a remaining wager requirement — the amount of activity needed before withdrawals unlock. This ensures balances come from genuine participation.

Question 52

Why does the wager system exist?

Accepted Answer

It prevents balance abuse, unfair trading, and using platform bots for item storage. All withdrawals must come from legitimate, active participation.

Question 53

Can TF2Royal change my wager requirement?

Accepted Answer

Yes. TF2Royal reserves the right to adjust wager requirements on any account to maintain platform integrity and prevent abuse.

Question 54

How long do I have to accept a trade offer?

Accepted Answer

5 minutes. After that, the offer expires. Use the "refund" button on your profile page to request a new one.

Question 55

Can I sell items back to the site?

Accepted Answer

Yes. Open your site inventory (toolbox icon), select items, and click "Sell" to convert them to balance instantly.

Question 56

Can I get a refund on items I deposited?

Accepted Answer

Deposited items that have been used in a game cannot be refunded. Items sitting in your site inventory can be withdrawn at any time.

Question 57

My trade offer expired. Can I get my items back?

Accepted Answer

Yes. Go to your profile page and click the "Refund" button to request a new trade offer for any expired withdrawals.

Question 58

I accidentally sold an item. Can it be reversed?

Accepted Answer

Selling items to balance is instant and irreversible. Please double-check your selection before confirming.

Question 59

A game glitched and I lost my items.

Accepted Answer

Contact support immediately through the chat or Discord with your game details. We investigate all reports and can issue refunds for verified technical issues.

Question 60

Do refunded items go to my Steam inventory?

Accepted Answer

No. Refunded items are returned to your TF2Royal site inventory. You can then withdraw them to Steam as a separate step.

Frequently Asked Questions

General

Roulette

X-Roulette

Coinflip

Cases & Case Battles

Upgrader

Blackjack (Bust)

Provably Fair

Withdrawals & Wager

Refunds